Privacy policy

Introduction
The protection of your personal data is particularly important to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). This data protection declaration is intended to provide information about the type, scope and purpose of collecting and processing your data. We, +WPharma GmbH, are responsible for data processing in terms of data protection law. If you have any questions about the collection, processing or use of your personal data, please contact our data protection officer in writing:

+WPharma GmbH
Anton Anderer-Platz 6 / Top 1
1210 Vienna
info@pluswpharma.com

Collection and processing of your data
As part of your order or your visit to our website, we collect and process certain personal data relating to you. The type, scope and purpose of this data processing are described below.

Order
As part of your order, we process the data you provide: first name, last name, company name, e-mail address, street, postal code, city, country, telephone number, fax, UID, any different delivery address (also first name, last name, company name, street , zip code, city, country) and password. Your data is always encrypted using the SSL method (at least 128 bits) over the Internet. We do not pass on any payment data to other payment partners, credit card payment and instant transfer are not offered. In the case of PayPal payments, after checking the order and confirming the order, you will receive a payment request from us by email.

The data you provide will only be processed to process your order and fulfill the contract between you and us. The data processing takes place on the legal basis of Art 6 Para 1 lit b DS-GVO. After the contract has been completed and the purchase price has been paid in full, your data will be archived and deleted after the tax and commercial retention periods or the periods under the Product Liability Act have expired, unless you have consented to the further use of your data. If the purchase process is aborted without the conclusion of a contract, the data stored by us will be deleted. Your personal data will only be passed on to third parties or otherwise disclosed if this is necessary for the purpose of contract processing or billing or if you have given your prior consent. As part of the order processing, for example, the service providers we use here (e.g. shipping companies, logisticians, payment service providers) receive the necessary data for order and order processing. In the event of a statutory provision, an official order or an official investigation, however, we are legally obliged to make the relevant data available to the authority.

Visiting the website / use of cookies
When you visit our website, we collect personal data to the technically necessary extent (name of the retrieved file, date and time of retrieval, amount of data transferred, notification of successful retrieval, browser type and version, the user’s operating system, referrer URL and the requesting provider) . This data cannot be assigned to specific persons by us and is not merged with data from other data sources.

We would like to point out that cookies are used when you visit our website. Cookies are small files or other types of information storage that are transferred from our web server or web servers of third parties to the web browser of the user and stored there for later retrieval. The cookies used when you visit our website only serve the purpose of simplifying the shopping process (e.g. by saving the items placed in a shopping cart) and enabling the use of certain functions of our web shop. The cookies we use are deleted from your hard drive after you close your browser (session cookies). This data is collected on the basis of Section 96 (3) TKG.

We also use cookies for statistical evaluation of the use of our website as part of the web analysis service Google Analytics (see below). This data is collected on the basis of Art 6 Para 1 lit f GDPR.

If you have previously consented to this in accordance with Art 6 Para 1 lit a DS-GVO, cookies from third-party providers will be used during your visit to our website for the purpose of collecting and evaluating your usage behavior. Consent to this use of cookies is given by displaying a banner that explains the type and scope of use of these cookies and you can agree to the use of cookies or reject them. In any case, no such cookies will be used before your consent. If cookies are not accepted, the functionality of our website may be restricted.

We use Google Analytics, a web analytics service provided by Google LLC (“Google”), 1600 Amphitheater Parkway Mountain View, CA 94043, USA. As part of “Google Analytics”, cookies are set on your computer in order to statistically evaluate your use of our website. We have concluded a corresponding contract for order data processing with Google. The information generated by these cookies about your use of this website (including your IP address) is anonymized before it is stored on Google servers so that it can no longer be assigned to a computer. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. Google uses this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can find more information on how Google Analytics handles user data in the Google data protection declaration: https://support.google.com/analytics/answer/6004245?hl=de. You can prevent the collection of the data generated by the cookies and related to your use of the website as well as the processing of the anonymous data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com. com/dlpage/gaoptout?hl=en. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.

We use plugins from the following social network “facebook”, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA, www.facebook.com. For this purpose, we use a two-stage process, during which you can give your consent to the processing of data by the operator of the social network in accordance with Art. 6 Para. 1 lit a DS-GVO. Data is only transmitted to the operator of the social network when users click on one of the icons displayed and thus agree to the transmission of the data to the operator of the social network. Your browser will only connect to the respective social network after you have given your consent. The social network receives information about your visit to our website via the plugin. If you are logged in to Facebook, your visit can be assigned to your social network account. Any interactions with the plugin can be saved by the operator of the network. Information about the use of the data collected by the respective social network can be found on the Facebook company website in the “Data protection” or “Privacy” area at the URL https://www.facebook.com/privacy/explanation.

Your contract data will be transmitted over the Internet in encrypted form using the SSL method. We secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons.

You have the right to information about your personal data, as well as the right to correction or deletion or restriction of processing. You can also object to the processing and have the right to have your personal data transmitted in a structured, machine-readable form. For all rights mentioned, please use the contact details of the person responsible.